Technology is meant to make our lives easier and that is where we are here to help. We provide a service that enables you to get the most out of technology by making it simple and easily accessible, the way it should be in a digital world.
Smart Home Consultation
We will come to your home to review your needs and the devices you already have, then make recommendations that help you maximize your budget and create your perfect smart home setup. We will ensure you're working with the proper network speed and equipment, so you can achieve solutions that suit your lifestyle.
Technology Concierge Services
Are you lost in a sea of overwhelming and constantly changing options which seem like a complex puzzle? Or maybe, you’re simply too busy. We will untangle your needs, focus on your hardware and software options, and save you money in the process.
Wireless Device Management
With our kids, spouse, and parents using mobile devices, it becomes imperative for us to manage all these devices from a single interface. Especially with less technical users, it is important to manage tracking, apps, and other settings on the devices for them.
Data Backup & Security
We can suggest the proper Hard Drives (based on apple or windows) or cloud based storage to back up all your data (documents, photos and videos).
Software Installation
We can load and optimally configure all your new software programs, and make sure that all your applications are up-to-date. If your software is not functioning properly, we can troubleshoot the cause of your problems and return your system run more efficiently. Don’t waste days and weeks trying to do it yourself!
Communicate With Family
We’ll teach you how to get the most out of applications such as (Skype, Viber, Apple Face time, Messenger, whats app, Google Voice, Vonage, Rebtel, Fring) without incurring large data charges from your local provider (Telstra, Optus, Vodafone, etc)
Improve Wifi Performance
It’s quite possible to boost your Wi-Fi speed yourself, although the solution could be as simple as moving your router or as persnickety as switching Wi-Fi frequencies. The distance between the router and connecting devices, as well as the number of walls and floors in between, make a big difference. We help to improve your experience with all connected devices.
Initial Device Set-Up
If you have purchased a new laptop, Ipad, IPhone, android or tablet we can help you work through any initial set up that you may not be familiar with. We can also tailor the device with all the apps and software you desire.
Streaming Media At Home
Support for media players such as Apple TV, Android and Smart TV’s. We will help you with establishing your preferred settings, how to save your passwords for applications (Netflix, Stan and Presto and Movies and TV on demand, optimum internet TV viewing and DVR storage)